Coronavirus: Tips for addressing customer concerns, scaling back email communication, and the prominence of email fraud
Mar13

Coronavirus: Tips for addressing customer concerns, scaling back email communication, and the prominence of email fraud

Guest Author: Lori Vaughn – Director, Compliance and Deliverability at ActiveCampaign The impact of COVID-19 is yet to be fully measured, tracked, and understood. However, we are beginning to see businesses make adjustments to help protect their employees and customers, including: Cancellation of non-essential travelPostponement of national conferencesResponse plan emails detailing what to expect in the coming months Many...

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Updated: The Art of the Steal: Business Email Compromise
Mar03

Updated: The Art of the Steal: Business Email Compromise

Just when you thought it was safe to go back in the [email] water… Phishing gets serious. Of course, you should never let your guard down on phishing and spoofing, but there’s a bigger shark in the water now; one that impersonates important people within an organization. This new type of scam is referred to as Business Email Compromise, or “BEC.” These emails use similar tactics to phishing but are much more targeted, and directed at...

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