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Holiday Observations

Well 2009 is officially here – Happy New Year to you all and thanks for sticking around over the break.Just a quick post to start of the year with a few things I noticed over the holiday’s regarding email trends:...

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Customer service is important

Sorry this is not an email post, although is can easily be related, the lesson is equally important when dealing with customers regardless of the contact method. Tonight while watching sitting at home with the family, I received...

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New Blogs to read

Today I found some new information sources to read courtesy of our friends over at Microsoft:Windows Live Hotmail Technical Support Blog – The official technical support blog for Windows Live Hotmail and the Live Mail...

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Deliverability Inferno: Helping Email Marketers Understand the Journey from Purgatory to Paradise – Chris Arrendale
Email Marketing Rules: Checklists, Frameworks, and 150 Best Practices for Business Success – Chad White
Holistic Email Marketing: A practical philosophy to revolutionise your business and delight your customers – Kath Pay