Author: Matt V - @emailkarma

AOL Support Tools go Live

Back in July I talked about AOL testing some different support tools to help them with managing the inbound support queues for common requests; FBL updates, Blocking questions/resolutions and more general requests and...

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New Home for AOL Postmaster blog

You may have noticed that the AOL blog was removed recently as AOL discontinued support of their Journal program.  The good news is that I have just been notified by Christine the Manager of Postmaster Team that their new home...

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The Return Path Podcast

Today marks the launch of Reputation Radio, the Return Path podcast.  The description of this episode accouding to The Return Path Blog: In this week’s episode you’ll hear George Bilbrey and Robert Barclay discussing...

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