Author: Matt V - @emailkarma

Image rich emails

Back in May the Email Experience Council wrote about Image suppression in the web clients for AOL.com and AIM.com and how you should expect to see a drop in open rates because of this.Almost every web mail provider suppresses...

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Are you overmailing?

The politics of spamming8/7/2007 6:00:00 AM by Nestor ArellanoIT Business has a story today about commercial email inundating the inbox of subscribers. Not only are companies competing with their competitors for the perfect...

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Switching Email Vendors

Carolyn Gardner over at Sitebrand posted a note today about the issues experienced when switching Email Service Providers and it’s effect on your delivery. She points out that “with an increased rate of...

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Bounce handling

There are a number of different schools of thought on bounce handling, but it is important to understand that not all bounces are created equal… Lets start with what is a bounce and then go into how to handle and read...

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