Author: Matt V - @emailkarma

Building reationships

A good way, and an easy way, to build relationships with your subscribers… Send them a birthday greeting… This year I received four such cards (one actually a physical snail mail card) from companies that I’m a...

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What’s your reputation?

Email reputation is currently buzzing all over the eMarketing landscape, in fact it have been for over two years.Mediapost talks about five factors, or tricks as they are referred to, that cause your reputation to suffer. The...

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Image rich emails

Back in May the Email Experience Council wrote about Image suppression in the web clients for AOL.com and AIM.com and how you should expect to see a drop in open rates because of this.Almost every web mail provider suppresses...

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