Recently we linked to a couple stories about Charles Stiles, Former AOL postmaster – New VP at Goodmail.

DMNews has been able to talk to Charles about some of his experiences in this story: A conversation with AOL’s Charles Stiles.

Charles talks about:

  • The biggest issues being seen regarding spam
  • AOL’s method of monitoring users and protecting their network
  • Image spam and filtering
  • Feed back loops and the report as spam button being used as an unsubscribe
  • The power of Authentication

This is a great read for marketers and gives a good overview of the thought process behind AOL’s filtering, and methods.