Over the weekend the team behind Gmail rolled out some significant changes to the web-mail client that could really negatively effect the client email viewing experience. Luckily the team over at Smith-Harmon (a group way smarter then I when it comes to email coding) have identified these changes, and have a functioning work around, to the doctype setting in the Gmail web-client. Note this change will only have a negative impact on images...

According to Telecompaper we might be seeing a new ISP powerhouse on the horizon. Covad Communications and Megapath have announced a plan to merge their operations. US voice and data communications provider Covad Communications and North American operator Megapath have announced plans to combine their operations. The merger could create one of the largest managed service local exchange carriers (MSLEC) in the US, pending state and federal...

Earlier this morning Hotmail and their partner domains (i.e. MSN.com, Live.com and Sympatico.ca) began to experience connectivity issues which appear to have affected every major ISPs and Email Service Provider around the World. The Hotmail network began to return 4.x.x errors and were rejecting connections from external mail senders. At approximately 12:15 PM (EST) these issues began to be resolved and the Windows Live team updated their...

Gmail and YouTube a perfect marriage for Email and Video. The Gmail team recently announced a number of the Gmail Lab features were getting an upgrade, YouTube preview in email is one of them. Having tested this feature it works in both Gmail hosted domains and in the regular gmail client. How to make this work for marketers; 1 – Create a Branded Channel on YouTube for your organization2 – Include the direct URL to the...

Many of you will have heard the news already – AOL plans to layoff approximately 1,400 staff members in the next day or so, the process has already started in some locations… Grim news indeed. But this could happen to any ISP, and in times like these it makes the importance of following the escalation and support process all that more important… Less bodies does not mean less work for people – in fact quite the...