Author: Matt V - @emailkarma

Is Yahoo Mail still broken?

Recently Marketing Sherpa posted an article about ongoing issues with Yahoo! mail delivery and I left the following comment:Many of the Yahoo issues have been resolved and its been said that any remaining issues are likely the...

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Customer service is important

Sorry this is not an email post, although is can easily be related, the lesson is equally important when dealing with customers regardless of the contact method. Tonight while watching sitting at home with the family, I received...

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ISP blog roundup

AOL discusses Invalid Recipients and what you should look out for to avoid trouble. This may be related to an earlier posting by Word to the Wise regarding some information AOL was looking to collect from senders.Yahoo discusses...

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Come hear me speak

Over the next couple of months I’ll be speaking at a couple industry events here in Toronto.CMA 2008NATIONAL CONVENTION & TRADE SHOW – May 12-14 – Toronto, ONSession Title: The Future of E-Mail...

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Deliverability Inferno: Helping Email Marketers Understand the Journey from Purgatory to Paradise – Chris Arrendale
Email Marketing Rules: Checklists, Frameworks, and 150 Best Practices for Business Success – Chad White
Holistic Email Marketing: A practical philosophy to revolutionize your business and delight your customers – Kath Pay