Changes at Excite, Iwon and MyWay

Today I receive a notice from the email administrator from… Below is a summary of this update:

We are in the process of outsourcing our webmail to a company by the name of BlueTie. I don’t know how many of you have heard of them, so I have included the following links:

BlueTie will host our mail servers and the web pages. They will not handle our abuse or customer service. This will be maintained by us. They will be handling our spam filtering and white/black list. I do know, however, they do not have a feedback loop program. I have recommended that they do so and that it be in ARF format.

Therefore, as of the cut-over date, anyone who currently is whitelisted with us will no longer have this benefit. In addition, all feedback loops will cease. We expect email to start moving over within the next few days and it will take about a month to move everything.

What is the impact of this?

  1. The current whitelisting and Feedback loops managed by Excite will cease to function over the next few weeks.
  2. Monitoring delivery to the Excite, Iwon and MyWay domains will be critical to understand; rate limits, bounces and system delivery requirements.
  3. Delivery issues should be addresses to BlueTie, while spam and abuse issues (only when your receiving email not sending it) should continue to goto to handel.

I will continue to post updates and progressing notes as I recieve them.

Author: Matt V - @emailkarma

Matthew Vernhout is a digital messaging industry veteran and Certified International Privacy Professional (Canada) (CIPP/C) with nearly two decades of experience in email marketing. Matthew is 250ok’s Director of Privacy, and he is currently the Vice Chair of the eec, after serving for several years as the Chair of their Advocacy Subcommittee. Matthew was recognized as the 2019 eec thought-leader of the year.

Share This Post On

1 Comment

  1. Hello. I use excite email. On Friday the inbox changed. I dont like it at all. It looks like Microsoft Outlook which I dont like either. Multiple messages can no longer be sorted, moved or deleted by the boxes on the left are gone. Instead each individual message must be right clicked. I have no mouse so this is very very tedious!
    Any chance to end this?

    Post a Reply

Submit a Comment

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.