Yahoo Ticketing systems update

Received notice today that Yahoo’s postmaster teams ticket queues have begun to clear and that the average response time, that has been experience over the last couple months (2 weeks), has returned to the normal 24 to 48 hours.

Remember – Provide as many of the details up front when opening a ticket with Yahoo’s (or any ISP’s) Postmaster team… This will help reduce resolution times and will accelerate the postmaster support teams investigations and applications, without needing to ask additional questions about your issues.

NOTE: This does not effect Feedback loop applications, they are still on hold at this time.

Author: Matt V - @emailkarma

Matthew Vernhout is a digital messaging industry veteran and Certified International Privacy Professional (Canada) (CIPP/C) with nearly two decades of experience in email marketing. Matthew is 250ok’s Director of Privacy, and he is currently the Vice Chair of the eec, after serving for several years as the Chair of their Advocacy Subcommittee. Matthew was recognized as the 2019 eec thought-leader of the year.

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