Stuck in the house and need something to do?
Apr01

Stuck in the house and need something to do?

Well look no further my fellow EmailGeeks. I took the liberty of creating something fun for you all. No this is not a joke, I’m skipping all that this year in light of the times, pandemic and general tacky nature of running something like that this year. Instead I give you this gift, an EmailGeeks themed cross word. Think you know all about email and the terms we use every day – test yourself and let me know how you did....

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Coronavirus: Tips for addressing customer concerns, scaling back email communication, and the prominence of email fraud
Mar13

Coronavirus: Tips for addressing customer concerns, scaling back email communication, and the prominence of email fraud

Guest Author: Lori Vaughn – Director, Compliance and Deliverability at ActiveCampaign The impact of COVID-19 is yet to be fully measured, tracked, and understood. However, we are beginning to see businesses make adjustments to help protect their employees and customers, including: Cancellation of non-essential travelPostponement of national conferencesResponse plan emails detailing what to expect in the coming months Many...

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Updated: The Art of the Steal: Business Email Compromise
Mar03

Updated: The Art of the Steal: Business Email Compromise

Just when you thought it was safe to go back in the [email] water… Phishing gets serious. Of course, you should never let your guard down on phishing and spoofing, but there’s a bigger shark in the water now; one that impersonates important people within an organization. This new type of scam is referred to as Business Email Compromise, or “BEC.” These emails use similar tactics to phishing but are much more targeted, and directed at...

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CASL Enforcement information for 2019
Dec03

CASL Enforcement information for 2019

The CRTC just updated their semi-annual benchmark report, covering April through September 2019, on CASL enforcement and there are some really interesting stats being shared. While we’ve seen very little on the enforcement front, just one penalty and one new guidance document but that doesn’t mean that the CRTC hasn’t been busy in the last year. Some notable stats include 6 warnings sent to companies, 71 notices to...

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Free WiFi? Just give me your email address
Sep26

Free WiFi? Just give me your email address

Have you ever gone to dinner and thought, “I’ll just jump on the free WiFi while I’m here so the kids can stream YouTube videos and maybe we will have a nice quiet dinner?” Only to then be confronted with a splash page asking for your email address or a social network login. I’ve seen these same services in grocery stores, hotels, and malls just waiting for the siren of free wifi to suck up your contact details.  Don’t get me wrong I...

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Email Authentication and Canadian Elections
Jul18

Email Authentication and Canadian Elections

There seems to be an endless supply of data around the US political space and the various individuals running for leadership positions and how they are managing their online authentication. By all reports most of the current candidates seem to be doing a poor job in the US. However being Canadian, and also in an election year, I wanted to see how things were running a little closer to home. The thought of running these tests was...

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