I’m trying something new, not sure if I like it yet but you never know unless you try and test …at least that is what I’m always telling people. Here is my first Video Q&A; – please let me know your thoughts. Click here for the direct link to the video for you Email Subscribers. What are your tips for Verbal Email Address collection? Do you have a question for EmailKarma.net? Send me an email, send me a tweet...

So you want to start using Share to Social but your in-house solution or ESP doesn’t support it natively? Here is a quick example on how to add the ability to share urls to twitter. Say I want to share the article “Importance of following the process” written last Wednesday on EmailKarma.net. I would use to following format when building the function of “Retweet” this URL in a newsletter: The breakdown: The...

Facebook announced yesterday that they were adding the functionality for Application and Facebook connect developers to begin collecting email addresses of their users, in some cases event requiring the email address be supplied to access the application. You can call me a pessimist but I have a feeling this opens a whole new can of worms for the Millions of Facebook users that are visiting and participating in the use of applications...

I’ve been thinking about adding new topics and expanding the scope of EmailKarma.net to included discussions about Social Media and Mobile. Can you take a moment to vote in the new poll (above centre) and let me know if your interested in hearing about these new topics here on EmailKarma.net. Thanks,Matt

Many of you will have heard the news already – AOL plans to layoff approximately 1,400 staff members in the next day or so, the process has already started in some locations… Grim news indeed. But this could happen to any ISP, and in times like these it makes the importance of following the escalation and support process all that more important… Less bodies does not mean less work for people – in fact quite the...